Testimonials

Upon our move to Connecticut and our purchasing a home in Shelton, a suburb of New Haven, we decided to enhance and complete the living room with an installation of clerestory windows which appeared to have been forgotten in the original design of our new house. With that in mind our selection of the contracting firm of Gaines Construction of Fairfield, CT. proved fortuitous. With the help of their design staff, we were able to precisely identify our home’s window manufacturer allowing the specifying and purchasing of the new clerestory windows to be done completely confident that they would blend perfectly with the existing window configuration.

Gaines construction had the windows in hand within a week and their installation completed in the two days allotted. The removal and reworking of the interior mill/work necessary to allow the installation of the new clerestory units is now only a memory; the new windows look as though they were there from our home’s inception.

From start to finish, Gaines personnel, at all levels, performed their roles in courteous, clear and clean fashion as they executed their craft. We look forward to engaging their design and construction expertise on projects anticipated for the future.
~Cyril C., Shelton, Ct.

Gaines Construction does great work.
We have used Ray Gaines and Gaines Construction for over 30 years. They have done several projects from repairs to a new deck to a major renovation.In each and every case, Ray and his people were in constant communication with us from inception of the project to the very end. This is no small matter whether the project is big or small. Knowing that workers will be there when scheduled is important to us. And Ray is wonderful at being sure the project is progressing as scheduled, and most importantly, that the work is of the highest quality. We have always been completely satisfied and will not use anybody except Ray for our construction and repair needs. Gaines Construction does great work.
~Michael A. and Veronica A. Conway

Best company I have ever worked with,
actually an understatement…

They are creative, resourceful, detail oriented and knowledgeable.  
They have worked with me from the very beginning at many levels, from solving an extreme case of humidity/mold in my basement, along with updating all the operating systems in the house, to the most incredible transformation of an old house.

I can rave about this company and their workers for hours, probably without being able to put into words how responsive and hard working they all are.  The quality of their subcontractors is superb, very sincere people, and in a world where honesty is rare to find, I most say they are a gem, because they are very honest.

There is one person that I most acknowledge, who has gone out of his way in multiple occasions –including right after hurricane Sandy, that cause incredible damage in the area–Mike Ushka, his creativity and never ending search for the best way to do something goes beyond any expectation.
~
Ella G. Norwalk, CT

What a company !
I am from New Jersey (no laughs please) and purchased a refrigerator as a surprise gift for a friend who lives in Weston Ct and arranged to have it delivered when she was not home.

I had to get up at six in the morning, and drive over 75 miles to meet the delivery person, but I knew the gift would make her happy – so it was worthwhile.  However when the delivery people arrived, they looked at me and said “lady it ain’t going to fit”…  and it was then that I realized that, my good deed was about to go seriously wrong.

So there I was stranded in Conn. not knowing a soul. I desperately picked up the phone book and I started to make calls to construction companies.

Much to my surprise I reached Nicole– the lovely Office Manager at GAINES QUALITY REPAIRS & MORE and she promised to help out. (Maybe she just did not want to hear me cry).

Sure enough within two hours George, a skilled carpenter was on the scene, shaving off about an inch from the Formica counter-top and sliding in the refrigerator into place.  I was so so happy. He brought all the tools, did the job without much fuss AND cleaned up after himself.

The strange thing is I must have made such a raucous, that when George was finishing up, his supervisor Michael stopped by to make sure I was happy.

In New Jersey it is impossible to even get a contractor to call you back, let alone show up within two hours and do the job right.  Maybe I should consider moving to Conn., but in the meantime I want to YELP that some firms do get it right, and I would definitely recommend GAINES QUALITY REPAIR for any type of construction job
~
Diane D. New York, NY

I just wanted to say that I drove by my Grandmother’s house and the railings that you had installed looked great. She is really excited about them. When I stopped and said hello, she showed me the “How to use them” and couldn’t  stop gushing about how excited she was to have them. Just thought I would send you a note.
~Cheryl M., Bridgeport

The transformation of my second floor was nothing short of a miracle – [they] truly made something wonderful of nothing – and I love it.
~Robin, Fairfield

Their attention to detail, timing and overall workmanship was very impressive. Rebuilding these older homes is very difficult. [They] did it with speed and grace. 
~Robert, Southport

We are so pleased with the outcome; this is truly a wonderful place to call home.
~Beth, Southport

There was never any question about doing things right. Corners were not cut. The bottom line is that everyone on the team was thinking. 
~Sharon, Easton

[The] team did everything we could have asked for and even things we didn’t know to ask for. 
~Richard, Westport

The quality of craftsmanship and positive can-do attitude that Ray Gaines and his skilled associates bring to their work, place them in the highest category of contractors. 
~David P, A.I.A.

The execution of the plan exceeds our wildest expectations. Beyond the beauty of the construction, what is really impressive are the creative touches provided by you. 
~Jeff, Easton

The craftsmanship was of the highest caliber and the conduct of your crew was exceptional. 
~Emmett, Weston

Their #1 priority throughout the project was quality and workmanship, displayed by Gaines employees as well as their subcontractors. 
~Bob, Fairfield

Your staff is a reflection of your commitment to excellence; they are technically knowledgeable in addition to being fine craftsman – an unusual combination. 
~Jane, East Norwalk

Remodeling always involves some disruptions of course, but working with you makes that process as pleasant as possible – especially when we know that [the] end result will be completely satisfying. 
~Diane, Westport

The people working at my house every day were very professional. It was a pretty big project, and during the seven weeks it took to complete they arrived promptly every day, always worked hard and really seemed to take pride in the work they were doing. They left reliably the same time every day, and always cleaned everything before leaving. 
~Beverly, Fairfield

Your knowledge of what was necessary to do the job right was only exceeded by your attention to many large and small details required to get everything started properly. The products you specified and the people you assigned to us were the best. 
~Paul, Fairfield

I have recently gotten our final payment to you for the recent work you did for us on our home. Melissa and I could not be more happy and satisfied; not only with the results, but equally with the way that everything was handled from the start, right to the very finish.

Your ability to work with insurance companies and to deal with our insurance company, in particular, enabled all aspects of the job to proceed seamlessly.

Ralph was outstanding. He is very thorough from start to his clean-up at the end of each day. We thank you for making him available to us. He did everything unbelievably well, and his efficiency and cooperative spirit made this undertaking a pleasure.

I cannot close without mentioning Cindy. Her ability to keep me informed at all times was most helpful and refreshing. She really was on top of everything. and she was most pleasant.

We would be most willing to recommend you to anyone we know, as well as to anyone you would like to have contact us. Again, thank you for a job very well done.

~Paul, Fairfield

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